Chairing (or facilitating) meetings – whose turn is it to speak?

A colleague highlighted an important issue when she asked about the order in which the Chair allows people to speak. Normally when you are chairing or facilitating a discussion you note (you can write it down) the order in which people are raising their hands and invite them to speak in that order.

However, what if one person is asking for information and another person is giving that information, but the next person to raise their hand wants to speak about something else? As my colleague rightly pointed out, if the Chair sticks rigidly to the order in which people are raising their hands, the flow of the discussion can be interrupted by questions or comments relating to a totally different issue.

So what’s the answer? Continue reading “Chairing (or facilitating) meetings – whose turn is it to speak?”

Leadership in co-operatives

If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.

Antoine de Saint-Exupery

Who’s afraid of leadership?

I was once at a housing co-op event, held to promote the co-op and recruit new members. All the members – 8 or 9 of us – turned up at the community centre to arrange the room and get ready for our audience. There were chairs stacked against the wall, and we all started lugging them to the centre of the room – but it was soon apparent – not just to us, but to the early arrivals who began to sit down, that we had no idea how to arrange the seating, no idea how many people would turn up, no previous agreement whether we would make rows of chairs or a big circle – it was chaos. So much so that some of us began to laugh to try to make a joke of it, while others got more and more frustrated and anxious. We finally got it sorted, but it was obvious we’d made a pretty negative impression on our audience who – no matter how impressive and persuasive our subsequent presentation – had had a clear demonstration of our inability to work as a team and our lack of leadership skills.

I have often remembered that moment and wondered why it happened like that. We were not totally lacking in team skills – in fact one of the impressive things about this group was the way in which they were able to pull together to organise things – but I think there was a fear of showing leadership. An idea that perhaps in a co-operative, showing leadership is wrong. I believe this is due to a misunderstanding about the nature of leadership, and an assumption that a ‘command and control’ style of leadership is the only way.

Leadership theories

Nothing can be further from the truth. It’s interesting to review the many theories of leadership but for our purposes here, let’s look at commonly-held assumptions about what leadership means and what leaders do. In ‘traditional’ hierarchically structured organisations, power is located at the top, and leaders lead from the front. Leaders have authority, take control and attract followers. Line managers tell people what to do, who then have others that they manage in turn. In such a structure it’s hard for individuals to be innovative and creative. Someone at the top who doesn’t understand the day to day realities of work at the ‘coal face’ takes decisions which workers may not agree with but must comply with if they want to keep their jobs. Of course employees can and should join a trade union which will support them and lobby and campaign to change things, but in some circumstances, confrontational approaches can be counter-productive.

So perhaps we need to get rid of the structure and the leaders and all decide everything together? Apart from the impracticability of such a step (you’d never get any work done) Jo Freeman, in ‘The Tyranny of Structurelessness’ explains how misguided it is to assume that without a structure, there will be no leaders. Leaders will always emerge, attracting followers by dint of their charisma, power, or resources, but without a structure or a system of accountability, you’ll have no way of getting rid of them.

Leadership in worker co-operatives

So we need a structure. And of course co-operatives have such a structure, where people can be elected to a Management Committee, or Board of Directors, but will have a specific term of office, and will only be re-elected if members feel they are doing a good job. However, like every democracy, it only works if people have information accessible to them about how the co-op is doing and how successful it is in achieving business, social and environmental goals. The MC then is accountable to the members, but they will also need Terms of Reference so they understand their roles and their delegated powers.

Run the group delicately, as if you were cooking small fish”

So how do you show leadership in a worker co-operative?

In contrast to a typical hierarchy, leadership in a worker co-operative is collective. It’s not just the MC who need to be leaders – anyone can show leadership at any time. But what does this mean and how can it work?

The Tao of Leadership, by John Heider provides simple and clear advice on how to be an effective leader: be unbiased, trust the process, pay attention, and inspire others to become their own leaders. For example:

lead in a nourishing manner
  • give away control
  • look for opportunities to give others control
  • try to ensure that decisions are taken by the people most likely to be affected (subsidiarity)
lead without being possessive
  • lead by example rather than by telling people what to do
  • avoid egocentricity
  • be’ rather than ‘do
  • be aware of what is happening in the group and act accordingly

“specific actions are less important than the leader’s clarity or consciousness. This is why there are no exercises or formulas to ensure successful leadership”

be helpful without taking the credit
  • be modest, allow others to take the credit.
lead without coercion
  • promote collaboration
  • provide tools for collective working
  • clarify roles, authority and accountability
  • delegate
  • create an environment for thinking

“Run the group delicately, as if you were cooking small fish. Too much force will backfire; the leader who tries to control he group through force does not understand group process. The wise leader stays centred and grounded and uses the least force to act effectively”

The result will be thinking, passionately proactive and creative people who communicate effectively, who understand how to work as a team, how to respond positively to conflict and how to help new members feel at home and hit the ground running.

So in our housing co-op example, should we have been dreaming about the best seating layout for our meeting? Well perhaps not, of course there are circumstances where simply delegating a few tasks will avoid such a muddle. If someone had shown leadership by asking everyone what would be the best layout, then suggesting we divide up the tasks between us: someone to stick up notices so people know where to come, a couple of people organising chairs, a couple of people making tea, someone putting the recruitment leaflet on every chair – etc. Simple stuff, but someone does need to take that initial lead.

Here’s some useful reading on leadership in collectives by Alanna Krause

1 week left to apply for Co-op support

The Hive programme from Co-operatives UK (thehive.coop) is still open for applications for support until 13th June.  That’s just one week away.

As a reminder, we are providers to the programme, and through it, heavily subsidised support is available for existing co-ops and groups who are ready to form their new co-op.

  • One-to-one advice
  • Group advice
  • Peer mentoring
  • Training courses

Head over to the Hive and apply now!

Free and subsidised support for co-ops

We are support providers for The Hive, a funded business support programme for co-ops and community businesses.

The Hive offers:

Through The Hive, we can deliver tailored advice for your co-op. Apply now (and please mention Cooperantics!)

We are happy to chat if you need help identifying your needs.http://www.uk.coop/the-hive/about/advice-and-training

Appraisals and personal reviews

The issue of how to carry out appraisals and personal reviews comes up as a common theme among worker co-ops.  Reviews can help us to:

  • ensure that our worker-members are adequately skilled, suitably trained and capable to perform their duties
  • identify issues that are making life difficult for members so we can provide support or training
  • identify opportunities and untapped skills/potential within our co-ops
  • ensure that the day to day job role reflects what people want to do with their life or ties in with their career progression so we don’t lose members
  • identify weaknesses and risks within the team

Personal reviews should be able to feed into or draw upon a “global view” of the whole co-operative, enabling it to assess whether or not it has sufficient skills, and spread of skills, among its worker-members to provide the goods or services that produce its income, and where risks to the business lie (such as reliance upon the skills of one member).  Reviews can also reveal weaknesses and gaps such as the jobs that are being carried out that aren’t actually anyone’s responsibility but are crucial to success.

If you are interested in reading more, we have gathered some information on different approaches we have come across which can be viewed on this page.  We also offer consultancy services to help your co-op design a process or get it right.  Check out our Appraisals and Reviews service.

Co-operative Networking Breakfast in Southampton

Cooperantics and Rice Up Wholefoods are collaborating to provide a co-operative networking breakfast in Southampton.  Rice Up is providing venue space and taking care of catering.  Cooperantics is providing facilitation and promoting the event.  Both co-ops are contributing worker time for the mutual benefit of local co-operatives. All we are asking is that participants pay £5 to cover the cost of the breakfast.

  • Tues 14 July 2015, 8 am
  • at Rice Up Wholefoods, 20 Hanover Buildings, Southampton SO14 1JH

Why come?

  • Get that elusive contact that will help your co-op increase sales
  • Promote your co-op to a wider audience through other co-ops
  • It’s a great opportunity to brush up on your pitching skills in a safe environment
  • Meet members of other local co-ops – the first step to creating a mutually supportive network

About the session
We are using the “Principle 6” approach to co-operative networking, developed by Sion Whellens of Calverts/Principle Six.  It provides a simple but effective framework for co-ops to pitch their needs to each other and access each other’s networks, strengthening our individual co-ops through co-operation.  If you were at the recent Co-operatives South East networking session or at the Worker Co-operative Weekend you will have seen how easy it is, and how effective it can be.
For those interested in reading more, the Principle 6 methodology is available for download here but the great thing about this approach is that anyone can participate. Principle 6 slides link

Timeline
8.00 Breakfast
8.15 Introduction to Principle 6 networking
8.30 Pitching session
9.00 10 min extended pitch: Rice Up will give an extended pitch about their co-op
9.10 Referral session

We will finish sometime between 9.30 and 10.00 depending on numbers but you can carry on networking once the session is over.

Breakfast will be suitable for vegetarians/vegans. If you have any other dietary requirements please let us know.

How to book
If you want to attend please contact nathan@cooperantics.co.uk.  Booking is important!

And don’t forget to share with other co-ops who may be interested.  Thanks!

 

Happy Easter!

From Co-operantics. We’re taking a break for a few days. Please feel free to browse our site – you will find lots of useful information, tips, techniques and games. Or leave us a message: kate or nathan [at] cooperantics.co.uk and we’ll get back to you after Monday 13th April.

Happy New Year – & Congratulations to The New Leaf Co-op!

Lucky winners of our ‘Business Tools for Worker Co-operatives’ survey prize

The New Leaf Co-op, Edinburgh have won three hours’ worth of mentoring support worth £250!

The survey produced some interesting results, somewhat confirming our beliefs about the challenges of delivering training to busy worker co-op members.

We will be developing an innovative initiative for delivering support on worker co-op management, and introducing ‘co-op friendly’ management tools in 2015.

Watch this space!

Happy Holidays From the Co-operanticators!

It’s been a great year, with some hopeful & positive initiatives.  Here are some of our highlights:

See you at CBC’s Ways Forward III, Manchester in January &/or at Co-op Future’s Can Do Co-ops, Church Stretton in February

Thanks for all the support, work & fun we have had with our many friends, colleagues and collaborators & here’s to a successful, peaceful and co-operative 2015!

Wishing you a co-operative festive season identity.coop
Wishing you a co-operative festive season identity.coop